Privacy Policy
Last updated: February 19, 2026
IngenX (“we,” “our,” or “us”) operates the IngenX website and mobile application (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, create an account, purchase a license, or use the IngenX application.
By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information you provide directly and information collected automatically when you use the Service.
Account Information
When you create an account, we may collect:
- Email address
- Name (optional)
- Login credentials
- License ownership information
- Account verification status
Account data is securely stored using Supabase authentication services.
Purchase Information
When you purchase a license, we may collect:
- Billing information
- Transaction details
- License key data
- Order history
Payment information is processed by third-party payment providers and is not stored on our servers.
Device and Technical Information
When you use the website or app, we may collect:
- IP address
- Device type
- Browser information
- Operating system
- Usage logs
- Crash reports
Vehicle Data (App Only)
The IngenX app may interact with your vehicle’s electronic systems. We do not store vehicle diagnostic data on our servers unless explicitly required for support or troubleshooting.
2. How We Use Your Information
We use collected information to:
- Create and manage your account
- Deliver and manage license access
- Provide app functionality
- Process purchases
- Send transactional emails (verification, receipts, security notices)
- Improve product performance and reliability
- Provide customer support
- Prevent fraud or unauthorized access
We do not sell your personal data.
3. Email Communications
We may send:
- Account verification emails
- Purchase confirmations
- Security notifications
- Important product updates
You may opt out of non-essential communications at any time.
4. Data Storage and Security
We use industry-standard security measures including:
- Encrypted connections (HTTPS)
- Secure authentication infrastructure (Supabase)
- Access controls and monitoring
However, no system is 100% secure, and we cannot guarantee absolute security.
5. Sharing of Information
We only share information when necessary to operate the Service. This may include:
- Authentication providers (Supabase)
- Payment processors
- Hosting providers
- Email delivery providers (SMTP services)
- Legal authorities when required by law
We do not sell or rent personal information to third parties.
6. Mobile App Data
The IngenX mobile application uses your account credentials to verify license ownership.
Website and app accounts are synchronized securely.
We do not collect unnecessary personal information from your mobile device.
7. Cookies and Tracking
Our website may use cookies to:
- Maintain login sessions
- Improve performance
- Analyze usage
You can disable cookies through your browser settings.
8. Data Retention
We retain information only as long as necessary to:
- Maintain your account
- Provide services
- Comply with legal obligations
You may request deletion of your data at any time.
9. Your Rights
Depending on your location, you may have rights including:
- Access your personal data
- Correct inaccurate data
- Delete your information
- Request data export
To exercise these rights, contact us at support@ingenx.app.
10. Children’s Privacy
IngenX is not intended for individuals under 18 years old. We do not knowingly collect data from children.
11. Third-Party Links
Our Service may contain links to external websites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.
13. Contact Information
If you have questions about this Privacy Policy, contact:
- Email: support@ingenx.app
- Website: ingenx.app